Cross-system workflow
Field scheduling and dispatch
Jobs booked. Crews routed. Customers told when the van is coming.
An agent takes the day’s requests, schedules them against crew skills and drive time, routes the vans, and tells each customer when to expect them. Conflicts go to your dispatcher to decide.
How Field scheduling and dispatch works
Each step is checked. The green one is a person.
1Intake
Requests from phone, web and email.
2Schedule
Matched to crew skills and windows.
3Route
Drive time and parts on the van.
4Resolve
Conflicts go to your dispatcher to decide.
5Notify
Customers told when the van is coming.
Where the same engine re-points
- Same-day scheduling
- Route changes
- Parts availability
- Customer ETAs
- Technician handoffs
- Weather reshuffles
What it does for you
Measured on your work, not on a demo.
Illustrative targets drawn from comparable deployments. Measured figures replace them as each engagement reports.
The platform in production today
Not a prototype. The same engine, already fielded.
The platform behind Northmark runs in production today, across several hundred locations for more than 100 businesses. It has handled hundreds of thousands of live calls, with 99.95% control-plane availability.
Discover takes two weeks; pricing follows the scoping call.